etIRtUvebIk¼bBaÄb;dMeNIrkar kñúgRbB½n§TUrs½BÞedaymeFüa)ayNa?

ACCS | VOICE MAIL | SMS | MISSED CALL | SMS TO E-MAIL | USSD | GPRS | MMS | PRBT

ACCS
     ACCS (Automatic Customer Care System) b¤ehAfaRbB½n§bMerIesvakmµGtifiCnsV½yRbvtþi  KWviFIsaRsþEtmYyKt;kñúg karTTYl)an esvakmµgayRsYleRbIrbs; Star-Cell BITUrs½BÞcl½trbs;elakGñk . CamYynwgbec©kviTüad¾TMenIbenH GñkGac TTYl)anB½t’manBI Star-Cell  sþIBIkarebIk   b¤bBaÄb;esvakmµmuxgar  bBa©ÚlTwkR)ak;edayeRbIkatbBa©ÚlTwkR)ak; .l. edIm,IeRbIesvakmµenH  GñkRKan; Etvayelx 120 BITUrs½BÞcl½trbs;elakGñk nigGnuvtþtamesckþIENnaMrbs;RbB½n§ . elakGñkmincaM)ac;sþab;karbriyayBImWnuy TaMgGs;enaHeT  RbsinebIelakGñkcg;cUleTAmWnuyrgcaM)ac;NamYy . GñkRKan;EtvayelxNamYy kñúgcMeNamelxBiess²dUc xageRkam³   

esvakmµsarCasemøg  elI
sarCasemøgKWCaesvakmµeqøIytb24em:ag y:agmanRbsiT§PaB. RbsinebIelakGñkmiinGaceqøIytbeTAnwgkar ehATUrs½BÞcUl)an eTenaH sarCasemøgGnuBaØat[PaKIEdleFVIkarehAecj epJITuknUvsarCasemøg)an . dUceTAnwgm:asIun eqøIytb FmµtaEdr GñkehA ecjnwgB¤semøgsVaKmn_ nigRbsinebI Kat;eRCIserIsykenaH Kat;GacepJITuknUvsarCasemøg)an. GñkGacTajyk nigsþab;sar Edl eK)anTukkñúgRbGb;sarCasemøgrbs;Gñk enAeBlNaEdlmanPaBgayRsYlsMrab;elak Gñk . 

         karCUndMNwgBI missed calls nigsarfµIEdlmankñúgRbGb;sarCasemøg  nwgRtUv)anepJIbBa¢Ún[elakGñkkñúgTRmg;CasarCa GkSr   (SMS) EdlnwgmankarbriecäT nigeBlevlaénkarTTYlsar k¾dUcCaelxTUrs½BÞrbs;Gñk ehAecj . 

edIm,IebIkeRbIR)as;esvakmµsarCasemøg  GñkcaM)ac;RtUveFVItamkarENnaMdUcxageRkam ³
bMeBjEbbbTBaküsMu  nigdak;vaeTAbuKÁlikbMerIesvakmµGtifiCn (Star-Cell Customer Care)  Namñak; b¤GñkGac dak;[vadMeNIrkar tamry³ ACCS, USSD b¤ ICS  .
kMnt;ykm:UtepÞrTUrs½BÞehAcUl b¤bEgVkarehAcUl (incoming call forwarding or call divert) eTAkan;RbGb; sarCasemøgpÞal;xøÜn rbs;Gñk  edayeRbICMerIsmYykñúgcMeNamCMerIsBIrEdlGaceFVIeTA)andUcxageRkam ³

CMerIsTI1³  

GñkGacebIk[dMeNIrkarmU:t1 b¤eRcInénkarepÞrTUrs½BÞehAcUl edayeRbImWnuyénTUrs½BÞcl½trbs;elakGñk edaykMnt;elxénRbB½n§ sarCasemøgdUcenH  + 855 98 200 100 .

CMerIsTI2³  
edaymincaM)ac;cUleTAkñúgmWnuyTUrs½BÞrbs;elakGñk  GñkGacbEgVrTUrs½BÞEdlehAcUleTAkan; +855 98 200 100 edayvayelxNamYykñúgcMeNamelxbnSMdUcxageRkamenH ³        
- vay  **61*+ 855 98 200 100#  nigcucb‘Utug  "OK" b¤ "Send" ¬kñúgkrNIGñkcg;TTYlsarCasemøgrbs;Gñk enAeBlGñkminGacTTYl karehAcUl)an ¦   
- vay  **62*+ 855 98 200 100#  nigcucb‘Utug  "OK" b¤ "Send" ¬kñúgkrNIEdlGñkcg;TTYlsarCasemøg enA eBlEdlTUrs½BÞrbs;elak GñkbiT  b¤minsßitkñúgtMbn;esva ¦   
- vay  **67*+ 855 98 200 100#  nigcucb‘Utug  "OK" b¤ "Send" ¬kñúgkrNIEdlGñkcg;TTYlsarCasemøg enA eBlEdlTUrs½BÞrbs;elak GñkkMBugCab;rvl;¦   
- vay  **21*+ 855 98 200 100#  nigcucb‘Utug  "OK" b¤ "Send" ¬kñúgkrNIEdlelakGñkcg;epÞrkarehAcUlTaMgGs; ¦  
sMKal;³  
          edIm,IlubecalkarepÞrehAcUlRKb;RbePTTaMgGs; GñkRtUvvayelxpSMdUcxageRkam: ##002#  nigcucb‘Utug "OK" b¤ "Send" .
       
          karebIk¼biTdMeNIrkarmuxgar call forwarding  GacnwgeFVIeT,IgEtkñúgRbB½n§ Star-Cell  Etb:ueNÑaH . edIm,Idak;[ dMeNIrkar RbGb;sar (mailbox) rbs;Gñk - sUmvay 101 edIm,IeTAdl;mCÄmNÐlesvakmµsarCasemøg . RbB½n§nwgCUn dMNwgdl;elakGñkfa elakGñk)ancUleTAkñúgRbGb;sMbuRt . GñkcaM)ac;RtUvbegáItelxsm¶at; ehIybnÞab;mkGnuvtþtamkar ENnaM . Gñkk¾GacEksMrYl karkMnt;lkçN³suvtßiPaB (security settings) eTAtamtMrUvkarrbs;elakGñk ¬ebIk Enable¼biT dMeNIrkar Disable nUvkaresñIsMuelx sm¶at;¦ .     
        RbB½n§nwgepJI[elakGñknUvsarCaGkSrCUndMNwgxøImYy enAeBlmansarmYyRtUv)anbBa¢ÚncUleTAkñúgRbGb;sarCa semøg . GñkGacsþab;sarkñúgRbGb;sarCasemøgrbs;GñkenAeBlNak¾)anEdlmanPaBgayRsYlsMrab;elakGñk eTaHCaenAelITUrs½BÞéd b¤eRbITUrs½BÞ PSTN EdleFVIkarCamYykarvayelxedaymanePøg (tone dialing) .
edIm,Isþab;sarCasemøgedayeRbITUrs½BÞcl½trbs;elakGñk cUrGnuvtþtamkarENnaMdUcxageRkam ³
-vayelxsMrab;mCÄmNÐlesvakmµsarCasemøg: 101
-vaybBa©Úlelxsm¶at;pÞal;xøÜnrbs;elakGñk  ehIycuc # nigbnÞab;mkGnuvtþtamkarENnaMrbs;RbB½n§.
 
edIm,Isþab;sarCasemøgedayeRbITUrs½BÞ PSTN CamYynig tone dialing cUrGnuvtþtamkarENnaMdUcxageRkam ³
- vayelxmCÄmNÐlesvakmµsarCasemøg³  098 200 101
-vayelx Star-Cell rbs;elakGñk ³ 855 98 XXX XXX rYccuc #
-bBa©Úlelxsm¶at;pÞal;xøÜnrbs;Gñk   ehIycuc # nigbnÞab;mksUmGnuvtþtamesckþIENnaMrbs;RbB½n§ .  

SMS - esvakmµsarxøI     elI
       vamanPaBgayRsYlkñúgpøas;bþÚrsarCaGkSrxøI²CamYynwgGñkCav Star-Cell déTeTot  k¾dUcCaGñkCavesvakmµRbB½n§ TUrs½BÞdéT eTotpgEdr EdlmanTMnak;TMngrYcCaeRscCamYynwgRkumh‘unpþl;esvakmµTUrs½BÞrbs;elakGñk .
       karepJIsarCaerOggayRsYlNas; . edIm,IepJIsarCaGkSr  cUrGnuvtþtamkarENnaMdUcxageRkam ³
rMkileTAkñúgmWnuyTUrs½BÞ  edIm,IcUleTAkñúgEpñksar "message"  b¤ "mail" eRCIserIsEpñkEdlBak;B½n§ edIm,IbegáItsar  EdlGaRs½y elITUrs½BÞédrbs;Gñk  ehIyvaysarrbs;Gñk ¬Edlman rhUtdl;60 tYGkSr¦ epJIsaredayvayelxTUrs½BÞrbs;GñkTTYl ehIycuc b‘Utug "Send" b¤ "OK" .   
       kñúgkrNImanbBaða (error) ekIteT,IgeBlepJIsar   cUrR)akdfaelxmCÄmNÐl SMS +855 098 009900 RtUv)ansþúk Tuk enAelIsIumkat ¬b¤enAkñúgTUrs½BÞéd¦ minRtUv)anlub  b¤pøas;bþÚredayécdnü .   
       elxTUrs½BÞrbs;GñkTTYl RtUvmanTMrg;GnþrCati (international format) kñúgkMT,úgeBlepJIsarCaGkSr ¬+ elxkUd RbeTs - elxkUdRkumh‘unpþl;esva-elxTUrs½BÞ  . ]TahrN_  epJIeTAelx Star-Cell +855 098 XXX XXX.    
karTTYlsar
       GñknwgRtUv)anCUndMNwgedaysemøgeraT×mYy enAeBlmansarxøImYyRtUv)anbBa¢ÚlcUlkñµúgTUrs½BÞcl½trbs;elakGñk ¬luHNaEt Gñk)anbiTmuggarpþl;dMNwgsaredaysemøg¦ . sUmrMkilcuHeT,IgkñúgmWnuyTUrs½BÞrbs;elakGñk edIm,IcUleTAEpñksmRsb  dUecñH GñkGacemIlxøwmsarrbs;sarEdl)anTTYl ehIynigelxTUrs½BÞ  b¤eQµaHrbs;GñkepJI ¦ . 
       GñkenAEtGacTTYl)ansarkMT,úgeBlehAecj k¾dUcCakñúgmU:t call waiting . RbsinebITUrs½BÞcl½trbs;elakGñkRtUv )anbiT  b¤enAeRkAtMbn;esva  enaHsarnwgRtUv)anbBa¢ÚneTAkñúgTUrs½BÞrbs;elakGñk bnÞab;BITUrs½BÞrbs;elakGñkebIkeT,Igvij b¤sßitkñúg tMbn;esva . sarnwghYssuBlPaBkñúgry³eBl 24 em:ag eRkayBIeBlEdlva)anRtUveKepJIecj. 
        sMKal; ³ RbsinebIkMnt;ykm:UtepÞrkarehAecj (call forwarding mode) edIm,IepÞrTUrs½BÞEdlehAcUlmkeTAelx mYyeTot  enaHsarTUrs½BÞcl½trbs;elakGñkenAEtGacTTYlsar . sarEdlRtUv)anlb;eRkayBIGñk)anGanva  nwgRtUv)an rkSaTukelIsIumkat ¬b¤TUrs½BÞédrbs;elakGñk¦ dUecñHGñkGacGanvaeT,Igvij)an . sIumkatrbs;GñkGacrkSasarkñúgcMnYn kMnt;mYy  dUecñHeyIg´sUmENnaM[elakGñklubsarcas;²ecj edIm,Isl;cenøaHGgÁcgcaM (memory space) sMrab;TTYl sarfµI .     

esvakmµR)ab;BIkarehAcUlEdlmin)anelIk (MISSED CALL)     elI
         RbsinebImannrNamñak;TUrs½BÞmkelakGñk kñúgeBlEdlelakGñkminsßitkñúgtMbn;esva  b¤TUrs½BÞédrbs;elakGñk biTenaH   enaHkareRbIR)as;esvakmµenHGnuBaØat[Gñkdwgfa  etImannrNaxøHTUrs½BÞmkelakGñkkñúgry³eBl24em:agcug eRkayenH . bnÞab; BIelakGñkebIkTUrs½BÞrbs;elakGñkeT,Igvij  b¤RtT,b;cUlmktMbn;esvavij   elakGñknwgTTYl)ansar xøImYy Edlmanraynam missed call  EdlbBa¢ak;lm¥itBIem:ag  kalbirecäT  nigelxTUrs½BÞrbs;Cn Edl)anTUrs½BÞmk elakGñk .  

rebobeRbIR)as;esva Missed Call:
           edIm,IeRbIsvakmµenH   GñkRtUvebIkmuxgarepÞrkarehAcUl¼bEgVrkarehAcUl   "Call Forwarding (Call Divert)"  eTAelx + 855 98 200 200  kñúgmWnuyrgsþIBI  : epÞr¼bEgVr RbsinebIminGacTak;Tg)an (Forwarding (divert) if not reachable) . enAeBlGñkebIkeRbI
R)as;esvakmµ missed call  enaHmuxgarsþIBI  : RbsinebIminGacTak;Tg)an  : epÞrkar ehAcUleTAelxmYyeTot    "if not reachable" call forwarding to another number   b¤epÞreTAsarsemøg  (forwarding to Voice mail) nwgRtUv)anbBaÄb;dMeNIrkaredaysV½y Rbvtþi .   
rebobbBaÄb;dMeNIrkaresvakmµ Missed Call:
           edIm,IbBaÄb;dMeNIrkaresvakmµenH  sUmvay # # 002 #  nigcucb‘Utug "OK" b¤ "Send"  . vanwglubecalral; call forwarding  RKb; RbePTTaMgGs; . edIm,IbBaÄb;dMeNIrkaresvakmµ Missed Call GñkcaM)ac;RtUvbBaÄb;dMeNIrkar  call forwarding kñúgTUrs½BÞcl½t rbs;elakGñk  nigkMnt; menu eTAkan;elx missed call .  
sMKal; ³ esvakmµenHKWminKitéføeT!  KµankarKitéføeTsMrab;karpþl;sarxøI Edlmanraynam missed call .  

esvakmµ SMS to E-mail    elI
SMS to E-mail GnuBaØt[GñkepJIsareTAkan;GasydæanGIueml edayeRbIsarCaGkSr nigepJIBIGIuemleTAGtifCn Star-Cell kñúgTMrg;Ca sarCaGkSr .
   edIm,IepJIGIuemlBITUrs½BÞédrbs;elakGñk  GñkcaM)ac;RtUvvayGas½ydæanGIueml ehIydkXøa ehIysresr sarenHkñúgRbGb; begáItsar  : create message box  :  nigepJIsareTAkan;elx 120 . 
         edIm,IepJIsarCaGkSrBIkMBüÚT½rpÞal;xøÜn (Personal Computer) rbs;elakGñk GñkKYrvaydUcxageRkam ³
855 98 XXX XXX  (mobile_number)@sms.star-cell.net kñúgkEnøgsar  "TO:" .

esvakmµ USSD   elI
      vaKWCaesvakmµminKitéfø . GñkGaceRbIesvakmµenHedayvayelx dUcxageRkam ³
*120#  sMrab;mWnuyEdlmanesvakmµepSg²
*121#  edIm,IEqkemIlTwkR)ak;rbs;elakGñk 
*122*XXXXXXXXXXXXX# (X=elxkUdPIn13xÞg;)  edIm,IbBa©ÚlTwkR)ak;    
*123#  edIm,IdwgBIelx  nigsßanPaBKNnIpÞal;rbs;elakGñk
*124# edIm,IemIlkalbriecäT nigeBlevla  

esvakmµ GPRS     elI
       esvakmµviTüúkBa©b;TUeTA (General Packet Radio Service)  pþl;nUvesvakmµ  : manCanic©elIbNþaj  : Edlmansmtß PaBx<s;  B½t’manEdlEp¥kelIGuinFWNit  nigesvakmµTinñn½yCakBa©b; .  GPRS GnuBaØat[manesvakmµdUcCa  karcUlemIl GiunFWNit  GIueml enAeBleFVIdMeNIr  karTMnak;TMngckçúd¾Gs©arü  sarBhuB½t’man (multimedia message) nigesvakmµEdl BwgEp¥kelITItaMg . edayeRbIR)as; GPRS  Canic©kalGñkGacsßitCab;kñúgRbB½n§  nigP¢ab;TMnak;TMngCamYynwgRKYsar mitþ  nigshkarIrbs;elakGñk .    
   •   GñkGacebIkeRbIR)as;esvakmµenH  edayepJIsarCaGkSr (SMS) "A" b¤ "a" eTAelx 1232 .  
   •   GñkGacbBaÄb;dMeNIrkaresvakmµenH  edayepJIsarCaGkSr (SMS) "R" b¤ "r" eTAelx 1232 .  
      edIm,Idak; GPRS  kñúgTUrs½BÞédrbs;elakGñk  sUmcUleTAviubsay  www.star-cell.net b¤TMnak;TMngmk kariyal½yesvakmµ GtifiCn  Star - Cell .

esvakmµsarGwmGwmeGs  MMS    elI
       GkSrkat;  MMS mkBIBakü Multimedia Messaging Service ¬esvakmµsarBhubec©kviTüa¦ EdleKniymehAfa  : sarrUbPaB  : .  vaKWCakarGPivDÆn_elIsarCaGkSrsþg;dar (SMS) edaysarvabEnßmrUbPaBmanclna  rUbPaB semøg  nig vIedGU .   
       GñkGacebIkeRbIR)as;esvakmµenH  edayepJIsarCaGkSr (SMS) "A" b¤ "a" eTAelx 1233 .  
       GñkGacbBaÄb;dMeNIrkaresvakmµenH  edayepJIsarCaGkSr (SMS) "R" b¤ "r" eTAelx 1233 . 
       edIm,IbegáIt MMS kñúgTUrs½BÞédrbs;elakGñk   sUmcUleTAviubsay  www.star-cell.net b¤TMnak;TMngmk kariyal½yesvakmµ GtifiCn  Star - Cell .

esvakmµ PRBT     elI
      PRBT (Personalized Ring Back Tones  b¤bTePøgeraT×ehAecjsMrab;GñkeRbI) GnuBaØat[GñkeRbIR)as;  edIm,Ipøas;bþÚr bTePøgeraT× Fmµta eTAtamkareRCIserIsrbs;elakGñk . vaCaesvakmµEdlpþl;PaBrIkray rs;revIk TMenIbTan;sm½y nig bEnßmtMél EdlGnuBaØat[GtifiCn begáItPaBlkçN³pÞal;xøÜn nigbgðajBIbuKÁlPaBtamry³TUrs½BÞcl½trbs;BYkeK .  
      GñkGacebIkeRbIR)as;esvakmµenH  edayepJIsarCaGkSr (SMS) "A" b¤ "a" eTAelx 1234 .  
      GñkGacbBaÄb;dMeNIrkaresvakmµenH  edayepJIsarCaGkSr (SMS) "R" b¤ "r" eTAelx 1234 . 

      edIm,IeRCIserIsbTePøgeraT×ehAecjsMrab;GñkeRbI sMrab;TUrs½BÞédelakGñk elakGñkGaccUleTAviubsay  www.star-cell.net b¤ TMnak;TMngmkkariyal½ybMerIesvakmµGtifiCnrbs;  Star - Cell  b¤TUrs½BÞeTAkan; ACCS edIm,Isþab; nigeRCIserIsbTcMerognana .